How to fix error CE-108863-6 on your PS5 quickly and easily

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Craig Zacker
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It's no surprise to anyone that the PS5 has had a lot of bugs in a short time. Each affects the player experience differently, but in the end they are all very annoying.

One of the most common in recent weeks is the CE-108863-6 error. Fortunately for all users, you have your solution. Read on to find out what it is all about and so you can keep enjoying your games.

What is the reason why error CE-108863-6 appears on your PS5?

The first thing we need to clarify is why this error appears on your PS5. According to official information, the root cause is a network connectivity problem. But PlayStation said there could be other reasons:



  • PS5 configuration problems.
  • PSN disabled a cause of congestion.
  • Problems booting network drivers.

What can you do to remove error CE-108863-6 from your PlayStation 5?

In the short time that PS5 has been on the market, several solutions to the error CE-108863-6 have already appeared. Here we explain them briefly. Apply one by one until you see that the problem goes away.

Check if the PSN servers are working normally

We must remember that PlayStation Network hosts a large number of players per month. We are talking about millions of users in total and from all over the world.

So many people at the same time can be enough to bring down the platform's servers. In this sense, the first option is to inform you about the status of the service in your country. To do this, all you need to do is this:


  • Go to the official PlayStation page.
  • Locate the button " Quick ”On the horizontal bar and click on it.
  • In the drop-down menu, click on "PSN Status".
  • In the bar that you will see, choose your country.
  • If the message " All services work “, It means that the servers are fine.

Reduce the distance between your PS5 and your router

While it seems like a useless measure, it is indeed very effective. Of course this will only work if your PlayStation 5 is connected via the wireless network.


When working with such a network, it is necessary that there is not too much distance between the console and the modem. If not, the connectivity can become very weak, which could later hinder connections and even affect performance.

Next, check that the two devices are close together. A maximum of one meter away. If that was the problem, you will see that the connection is automatically reestablished in the console.

TCP port press (80, 443, 3478, 3479, 3480) and UDP (3478, 3479,49152 ~ 65535)

Another option that may help you resolve the error is to open the TCP and UDP ports from your computer. This will allow you to access the modem or router settings to see if you can fix the problem from there. You have to proceed like this:

  • Go to the modem settings panel and choose "Ports".
  • Look for the two protocols, IP and port numbers.
  • In TCP it opens ports 80, 443, 3478, 3479 and 3480. And in UDP, ports 3478, 3470, 49152 and so on until it reaches 65535.
  • After opening each door, restart the PS5 and the modem as well.

Manually configure an IP address

If nothing has worked so far, there is still one last option. This consists of manually configuring the IP of your console. The procedure is as follows:



  • Go to "Settings", then to "Network" and then to " Configure internet connection ".
  • Choose "Wifi" or "Ethernet", depending on the connection you use with your console.
  • Click on " custom "And then on" Manual ".
  • Create an IP with the address "192.168.1.". Plus three numbers after the last point. They must be a number between 50 (050) and 255. For example “192.168.1.250”.

By doing all this you will have already configured the new IP. If at any point you need to know what the modem's original IP is, you can do it right from your computer.


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