This malfunction that these phone models usually exhibit is somewhat annoying, since it is not possible to play sounds unless you have headphones or a connected external speaker. However, that's no reason to dispose of the phone. Here are 3 ways to fix it easily without having to root moto go cell phone to hack it in any way.
How to fix the lack of sound from the speaker of my Moto G6 or G7?
There are three fairly simple ways to fix the error where speaker sound is not heard. Before making the decision to dispose of your phone, you can try one of these solutions.
Configure your audio settings
If your Motorola phone is not making noise through the speaker, you can try adjusting its audio settings from a stereo channel to a mono channel. For this you need to follow the following steps.
The first thing you should do is go to mobile settings and then look for the section " Accessibilità ". When you have located it, click on it and then on settings "Audio and text on screen". Once this is done, press the section "Mono audio".
Once there, click on the option "Merge channels". This action will combine the audio channels so that it plays in a single channel, thus switching between stereo audio and mono audio. This should fix the cellphone sound glitch.
Clean the speaker of the phone to fix the sound is not heard from the speaker
If the above method didn't work for fix the lack of sound from the speaker of your Moto G6 or G7, you can try to clean your cellphone speaker.
You can do this yourself externally, very carefully scraping the dust that accumulates on the speaker with a toothpick. You have to do it with great caution so as not to damage it. At the end with a cloth moistened in alcohol, remove the dirt and that's it.
If, on the contrary, you are looking for one deeper cleaning, you can take your mobile to a technician to perform this procedure. After you're done cleaning your phone speaker, it should play the sounds again.
Reset your mobile to factory settings
If you've tried the previous two methods and they haven't given you the desired results, the last thing left to do is repair the defect where no sound is heard from the speaker, is to reset a Motorola phone to factory settings.
For this, what you need to do is turn off the phone and turn it on by pressing the power and volume down keys at the same time. With this action you will enter the recovery mode.
Using the volume keys, navigate up or down the options that appear until you find the "Recovery mode" section and select it with the Power.com op button
The phone will start up. After presenting the brand logo, you will see the Android icon with a warning. At this point, press the power button at the same time as the high volume key.
This will take you to a screen with various options. There you have to locate with the volume keys, what it says "White cache partition" and select it by pressing the power button. It will show you a warning asking if you are sure to delete the data, select the affirmative option.
The mobile will automatically start a cache format which will last a few minutes. After that time has elapsed, turn on your mobile normally and check if the speakers can already be heard normally. If the phone plays sounds, it means that the procedure worked.
Now that you know everything is ready. So you can devote yourself from this moment to looking for more information about your Motorola, such as how can I cast my Motorola screen to smart tv, or what are the best music players for Motorola.