Why can't I send and receive text messages on my mobile?

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Pavel Yosifovich
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I can't send or receive SMS on my phone

The first thing to do is verify that everything is working as it should. These tips may seem simple and basic to you, but on many occasions we make the mistake of not paying attention to the simplest and it ends up being just that, what is causing the problem.

So before moving on to more elaborate possible solutions, let's take a look at the simpler ones first, so we can discard them.

  • You must check that you have a signal to send and receive otherwise you can check the best signal boosters or coverage for mobile phones. If you can make traditional calls, you shouldn't have signal problems.
  • It is also essential to make sure you have a balance in order to send SMS, check your free balance on Telcel or check your mobile balance in Peru Movistar.
  • Il number to which you are sending the SMS it must be correct.
  • Consult other people who have the same company as you. Sometimes it can be a temporary operator problem.
  • I am not sending or receiving text messages on my cell phone

In case the above is all right, we will move on to the possible solutions. In this aspect we will have to try several because the origin of the problem can be varied. Therefore, a single solution is not always valid for all cases.

Restart the messaging app

  • For this we will have to go up "Settings" from the application box.
  • Then we will go to “Applications” and here we will have to look for the message app.
  • Click on it and look for the button that says "Force Stop".
  • Then restart your mobile phone and check if you can send text messages.

Empty the message cache

One thing that often happens is that the cache is too much trouble. This is quite normal for many applications. Simply clearing the cache already works fine, to do this, follow these steps:

  • The first thing to do is go to “Settings” from the app drawer.
  • After that you will have to go to “Applications”.
  • Search for the messaging app and then in "Archiving" you can clear the application cache.
  • Use another messaging app

While another app may cause conflicts with your messaging app, perhaps using another app can quickly resolve the error. For example: Facebook Messenger can be a great SMS messaging app.

Check your SIM card

To do this you will need to have another mobile device, you can borrow it from a friend or relative and verify that the SIM is not faulty. In many cases this may be the problem.

It does not necessarily mean that we have a problem with the company in question, perhaps we have tampered with the SIM and damaged it, etc. If it doesn't work on another device and you are sure you have enough balance, then it could be a problem with the SIM or directly with the company.

Reset network settings to factory defaults

Another thing you can try is reset the network settings to the default settings. Having this configured incorrectly it is evident that it will not allow us to send SMS in any way. To do this you need to follow these steps:

  • We will go to “Settings” from the applications.
  • After that we will have to enter "Wireless networks".
  • Next, you will need to click on "Reset Network Settings". This basically what it does is factory reset all mobile network and Wi-Fi values.

Hard Reset of our device

  • Finally, if it doesn't work, we will perform a factory reset of the device by entering “Settings”.
  • So let's go to “Additional Settings”.
  • Next, we will go to “Backup and reboot”.
  • We end in "Restore factory values".

As you can see, there are many reasons why you can't send or receive text messages on your mobile. They all have solutions.

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