Nobody likes to be called by a stranger, but even more unpleasant is that a friend or relative is calling you e you cannot recognize him because your mobile has decided not to show you his name, this is serious, but it is not a cause for concern, as there is a legal solution, that is, it can be done by the iPhone without jailbreak.
Why does the contact name not appear when they call me?
Now, to get straight to the point and know as soon as possible why the contact's name doesn't appear when they call me, you need to know that there are so many reasons why this happens, but today only the most common will be named.
The first is because the update came with errors or because you didn't update your mobile properly (it's a software problem). Sometimes, the same IOS operating system updates they come with a number of bugs or bugs, which are fixed almost immediately, one of them being the one that prevents you from seeing the names of your contacts.
Another reason is that you may have saved the number of the person in question incorrectly, remember that iPhones are very delicate and if for any reason you have done something wrong while saving the contact, it will not appear on the screen because it is as if it did not exist.
Likewise, it may be that when you save the person's number, you accidentally put them in a predetermined group, like that of all Outlook contacts, in that case, they won't give you the name when they call you.
Finally, it is possible that your country is playing against you, as for example, once in Mexico, the government changed the way the numbers were entered, which affected iPhone users, because their contacts they did not have the necessary figures to join.
How to correct this annoying error?
Since we already know why when they call me the contact name doesn't appear, it's time to give some solutions to this annoying failure which prevents the phone from being used to its full potential.
Since the error has several causes, there are also several solutions, the first of these being the simplest, restart your mobile at least twice. It may sound silly, but many users reported that the problem ended on reboot.
Moreover, to complete that solution, you also need to update your iPhone's IOS software to the latest version available, because it can fix any software problem.
If none of the previous solutions fix the problem, try performing a forced restart. To achieve this in new iPhone versions, you must first press and quickly release the volume up button, then the decrease button volume, then you have to press the side button and that's it.
In older versions you have to press the sleep button and the lowest sound button at the same time for at least 10 seconds until the Apple logo appears (in previous versions they are the sleep button and the start button).
As a last resort if none of the above works for you, you should download the official "10-digit" app from the AppStore, this app will fix all contacts that are saved incorrectly, so that they are associated with the iPhone and their names appear. And voila, with this you know the answer to Why does the contact name not appear when they call me?